- What does it mean if my registration is pending?
- How do I change my badge to say something different from what AACAP has on file?
- How do I change my mailing address?
- What is the Meeting Disclaimer?
- What is the Summary Button?
- I'm an AACAP member, but it's charging me non-member registration rates. Why?
- Who do I contact if I have other questions?
- Do I have to enable pop-ups in order to use your Web site?
Have a question not listed? Email registrar@aacap.org for help.
What does it mean if my registration is pending?
If you are trying to register for the meeting and you receive a message that you have a registration pending, click here to view your Checkout Basket. From there you can continue with your registration by clicking "Edit" next to the sections you need to complete.
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How do I change my badge to say something different from what AACAP has on file?
Click Summary to preview your registration information. Review how your name is listed under "Badge". Click "Edit" to change how your name will be displayed on your attendee badge. If you're a member and making a permanent change, contact Member Services at membership@aacap.org to update your member record.
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How do I change my mailing address?
When reviewing your address, use the Address Purposes drop-down list to choose an address already on file, or enter different information in the fields provided. Determine if you want to update your record with us permanently for all future communications or only for the purposes of this meeting registration. If you choose to only update your address for this meeting it will not affect where we send your member communications, such as your dues notice and the Journal. However, any communications about this meeting will be sent to the address associated with this meeting.
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What is the Meeting Disclaimer?
It is required that you read the Meeting Disclaimer and accept the terms specified in order to attend the meeting. You will not be able to proceed with your registration until you check the box next to Meeting Disclaimer acknowledging acceptance of our terms.
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What is the Summary Button?
The Summary button allows you to review the information you entered up until this point. Click "Edit" next to the specific section to update any information. You can view your updated Registration Summary by clicking the Summary button after making updates.
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I'm an AACAP member, but it's charging me non-member registration rates. Why?
First, make sure you're using your AACAP Member ID to login. Did you forget your member login credentials? Click here to have your username and password emailed to the address on file. Contact Member Services at membership@acap.org if you recently changed your email address. If you don't remember your username or password, please click here to retrieve it.
If you're logged in as a member and still see the non-member rate, did you renew for 2011? Click here to renew online now and continue your registration online.
If you're still receiving non-member registration rates, contact Member Services immediately at 202.966.7300 ext. 2005 or registrar@aacap.org.
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Who do I contact if I have other questions?
For questions about problems with the online registration process, please contact the Registrar at 202.966.7300, ext. 2005 or registrar@aacap.org.
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Do I have to enable pop-ups in order to use your Web site?
In some instances, yes, you will need to enable pop-ups. When you do any of the following you will need to be working in a pop-up window: view/edit your Member Listing/Profile, search either the Member Directory or the Child and Adolescent Psychiatrist Finder, or register for a meeting. Some browsers can be configured to allow pop-ups on a per-site basis. Others will require that you turn your pop-up blocker completely. To find instructions for working with pop-up blockers, click on the Help link in your Browser and search on pop-up.
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