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AACAP's 59th Annual Meeting
Frequently Asked Questions

  1. What does it mean if my registration is pending?
  2. How do I change my badge to say something different from what AACAP has on file?
  3. How do I change my mailing address?
  4. What is the Meeting Disclaimer?
  5. How do I see a summary of my meeting registration?
  6. I'm an AACAP member, but it's charging me non-member registration rates. Why?
  7. Who do I contact if I have other questions?

Have a question not listed? Email registrar@aacap.org for help.

What does it mean if my registration is pending?
If you are trying to register for the meeting and you receive a message that you have a registration pending, please click the Cart link at the top, right hand side of the page. Or, you can click here.
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How do I change my badge to say something different from what AACAP has on file?
You are able to change your badge at the meeting or by contacting membership@aacap.org to update your member record.
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How do I change my mailing address?
Determine if you want to update your record with us permanently for all future communications or only for the purposes of this meeting registration. If you choose to only update your address for this meeting it will not affect where we send your member communications, such as your dues notice and the Journal. However, any communications about this meeting will be sent to the address associated with this meeting.
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What is the Meeting Disclaimer?
It is required that you read the Meeting Disclaimer and accept the terms specified in order to attend the meeting. You will not be able to proceed with your registration until you check the box next to Meeting Disclaimer acknowledging acceptance of our terms.
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How do I see a summary of my registration?
The final step of the online registration process will display your registration summary. On that page you can click the Edit buttons next to any information you would like to change.
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I'm an AACAP member, but it's charging me non-member registration rates. Why?
First, make sure you're using your AACAP Member ID to login. If you have forgotten your logon ID, please click here. If you have forgotten your password, please click here.Contact Member Services at membership@acap.org if you recently changed your email address.

If you're logged in as a member and still see the non-member rate, did you renew for 2012? Click here to renew online now and continue your registration online.

If you're still receiving non-member registration rates, contact Member Services immediately at 202.966.7300 ext. 2005 or registrar@aacap.org.
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Who do I contact if I have other questions?
For questions about problems with the online registration process, please contact the Registrar at 202.966.7300, ext. 2005 or registrar@aacap.org.
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