Title of Position: IT Help Desk & Network Technician
Department: IS & Web Services
Reports to: Director IS & Web Services
FLSA Status: Exempt
Date Created/Revised: June 2016

The primary function is to provide support to staff in all computer operations, including email, network, hardware, and software support.

Job Summary and Duties:

Establish and maintain basic desktop operability in the following categories:

  • Hardware Infrastructure (computers and printers, including repair coordination)
  • Software Infrastructure (Windows, Microsoft Office)
    • Maintains anti-virus software on all servers and PCs
    • Install all software applications and clients
    • Troubleshoots software related issues
  • Network Infrastructure (network connectivity for all applications)
    • Troubleshoots any issues on all servers
    • Perform backup and restores of data and files
  • Access and Authorization
    • User account and password help. Establish all new user accounts and passwords
    • Establish rights for all file directories
  • Test new products for servers and workstations
  • Maintain email listservs

Handles phone/copier maintenance

  • Handles phone changes and information updates
  • First point of contact for copier issues and toner replacement

Other duties as assigned.


  • Previous experience providing help desk support
  • Demonstrated dedication to customer service
  • Knowledge of server and desktop operating systems
  • Knowledge of Microsoft Exchange
  • Knowledge of phone systems a plus

Position Title: Assistant Director of Research, Training and Education
Department: Research, Training and Education
Reports to: Director of Research, Training and Education
Date Updated: July 2016
FLSA Status: Exempt
Supervises: Training & Education Manager and Research & Training Coordinator


The Assistant Director of Research, Training and Education is responsible for staffing assigned Committees, or Department Programs with a focus on Research. The Assistant Director of Research is also responsible for the management and coordination of the AACAP-NIDA K12 grant, and annual meeting events sponsored by the AACAP’s Research and Pediatric Psychopharmacology Committees, the annual meeting Scientific Proceedings book, oversight of AACAP’s Pilot Research Award and Junior Investigator Award Programs and other programs developed through the Research Initiative. The Assistant Director of Research will assist the Director with providing leadership, training and guidance of department staff, includes monitoring workload and providing administrative support as needed as well as serve as acting Director during absence of the Director. In addition to these responsibilities, the position requires providing management support to new research initiatives as needed.


  • Staff assigned Department Programs, Committee activities:
    • Serve as staff liaison for the activities of the Research Initiative, including: AACAP Annual Meeting Research Institute, Founders Symposium, and Junior Investigator Award;
    • Assist the Director in managing the current and new programs developed through the Research Initiative;
    • Assist Director with cultivating external relationships to maintain strategic alliances with organizations that assist the AACAP in staying on the cutting edge of programs, products and services;
    • Process correspondence and maintain invoicing and payment system for research awards;
    • Draft proposals;
    • Staff and take minutes for committee meetings/conference calls and Annual Meeting events, oversee all meeting arrangements including: work books, hotel arrangements, travel, meals, meetings, activities, meeting minutes and follow-up;
    • Process payments and expense reimbursements;
    • Manage Research Committee budgets; and
    • Other duties as assigned.
  • Management of the AACAP-NIDA K12 grant:
    • Assist the Director with the day-to-day administration and management of the K12 grant, including responding to inquiries, processing invoices, and maintaining updated reports on trainee activity;
    • Coordinate reporting requirements associated with the AACAP-NIDA K12 grant and manage program evaluations and semi-annual submission of progress reports to NIDA.
    • Coordinate the annual retreat held in June, including working with the Principal Investigator and Director to develop the agenda, coordinate the meeting workbook, plan the meeting arrangements, travel, complete the minutes, and conduct necessary follow-up; and
  • Plan the annual Research Institute and Research Symposium:
    • Work with the chairs of the Research Institute and Research Symposium to develop the agendas for the events; and
    • Oversee the coordination of all program content and logistics for the events with the Department of Meetings, including the reimbursement processes, registration, event workbooks, presentation submission, evaluations, invitations, budgets, and additional responsibilities as required.
  • Serve as Managing Editor of the Scientific Proceedings of the Annual Meeting publication:
    • Secure vendors and maintain contact with the vendors throughout the development process;
    • In coordination with Meetings Department, oversee abstract submission process, which includes the testing and the implementation of changes in the online submission system as needed and updating online instruction and publication language;
    • Coordinate the submission process including: receiving abstracts, organizing abstracts and editing abstracts;
    • Assign tasks to Department staff as needed;
    • Work with the Editor to ensure timely review;
    • Ensure the publication’s consistency with other AACAP publications;
    • Respond to abstract inquiries; and
    • Other duties as needed to ensure that the publication is successfully produced by scheduled deadline.
  • Oversight of research award programs:
    • Collaborate with the Research Committee to select awards Program Director and Selection Committee Members;
    • Oversee the coordination of all program processes, including development of SOPs, marketing, scoring of applications, award distribution, evaluations, monitoring budgets and additional responsibilities as required.
    • Oversee the coordination of all annual meeting logistics for awardees including presentation submission, registration, development of Honors Book text, ordering plaques, reimbursement processes, evaluations, monitoring budgets, and additional responsibilities as required;
  • Provide administrative support including:
    • Set up conference calls;
    • Update web site content;
    • Coordinate Department publications;
    • Respond to requests for information;
    • Maintain files and contact lists;
    • Participate in AACAP Department and staff functions; and
    • Other duties as assigned.

    • Effective in oral and written communication, including excellent telephone manner, required to build rapport with prospective and existing members. Ability to prioritize, multiple tasks, develop processes and meet deadlines.
    • BS/BA degree required, preferably in communications, journalism, or marketing.
    • Proficiency with social media & social media monitoring tools.
    • Self-driven, confident with high standards of quality.
    • Innovative, creative self-starter with excellent oral and written communications skills.
    • Comfortable working in a small, closely-knit office with minimal formal structure.
    • Strong organizational skills, with ability to multi-task.
    • Excellent computer skills – Microsoft Suite.
    • Familiarity with Adobe Suite and/or InDesign.
    • Experience with iMIS is a definite plus.

    Title of Position: Development Manager
    Department: Development Department
    Reports to: Deputy Director of Development

    The primary responsibility is to provide administrative and fundraising support to the Development Department. This includes managing, coordinating, executing, and maintaining the Department's fundraising initiatives and activities that support and advance the vision, mission, and impact of AACAP.

    Job Summary and Duties:

    Manages and Implements Donor Acknowledgement, Stewardship Activities, and Fundraising Metrics:

    • Provides excellent customer service to all donors and members
    • Researches donor records and ensures data integrity for donor database
    • Generates timely acknowledgement, recognition, and stewardship for all AACAP donations received
    • Produces reports that detail financial impact of fundraising initiatives and programs
    • Creates accurate Donor Recognition lists for AACAP Publications
    • Maintains recognition mechanisms and donor gift premiums, e.g. pins, invitations, etc.
    • Generates and maintains Revenue and Beyond-Revenue Dashboards
    • Manages Peer-to-Peer (P2P) fundraising platform and projects
    • Provides leadership for all appeal letters, including new donors and lapsed donors
    • Writes and signs thank you letters for donations under $100

    Supports Development Programs and Initiatives

    • Supports Development, Gifts and Endowment, and Grants Oversight Committees as needed (Agendas, Minutes, correspondence, scheduling, etc.)
    • Manages and coordinates Special Funds Quarterly Review process
    • Distributes meeting correspondence regarding Development component projects and tasks
    • Supports planning and implementation of Development activities at the Annual Meeting including, but not limited to:
      • The Honors Book
      • 1953 Society Events
      • Break the Cycle, 2017 bicycle ride across the U.S.
      • Karl Menninger, MD Plenary, and the Lawrence A. Stone, MD Plenary
      • Endowed Dues Registration
    • Coordinates AACAP Publication advertisements and special features
    • Works with AACAP Information Systems team to ensure full utilization of technological resources

    Industry and Corporate Sponsorship Liaison

    • Manages submission, execution and reporting of pharmaceutical, foundation, and corporate grants in accordance to AACAP's Operating Principles. Works closely with AACAP Research Department to help grow revenue to fund new research initiatives
    • Reconciles sponsorship grants in collaboration with the Meetings Department
    • Coordinates Pharmaceutical and non-pharmaceutical corporate sponsorship events at Annual Meetings
    • Coordinates the Industry Roundtable meetings
    • Researches corporations and foundations for potential grant applications

    Provides Support to the Deputy Director of Development

    • Drafts development content, including but not limited to: Appeal Letters, Member Emails, Advertisements, Impact Updates, Letters of Agreement, Standard Operating Procedures, Sponsorship Prospectus, Acknowledgement Letters, and Stewardship activities
    • Handles daily office operations of the Development Department, including but not limited to supply orders, Department mail distribution and primary administrative support for the Deputy Director of Development
    • Works closely with other departments throughout AACAP
    • Coordinates donor mailings of Appeal Letters, Acknowledgement Letters, Impact Updates, Annual Reports, and other collateral materials
    • Manages transfers of funds as needed
    • Coordinates yearly participation in the Combined Federal Campaign
    • Works with consultant to maintain state charity licenses active and current
    • Other duties as assigned


    • BA (required), MA (a plus).
    • Minimum 3-5 years of fundraising and administrative support experience in nonprofit development
    • Exceptionally organized
    • Entrepreneurial mindset
    • Ability to manage multiple projects simultaneously
    • Exceptional attention to detail and follow-through
    • Effective and persuasive written, verbal, and presentation skills with co-workers, AACAP members, donors, and other partners and stakeholders
    • Proficient with Microsoft Office Suite, especially Word, Excel, and PowerPoint
    • A passion for, and commitment to, children's mental health (a plus)
    • A consummate teammate
    • Nonprofit Database experience a plus (ideally iMIS)

    Deputy Director of Clinical Practice

    The American Academy of Child & Adolescent Psychiatry (AACAP) is seeking qualified applicants for the new position of Deputy Director of Clinical Practice in its Washington, DC, headquarters. This exciting new position resides in the Department of Government Affairs & Clinical Practice and is focused on practice management and regulatory developments of interest to our members and the children we serve. A familiarity with issues relating to the clinical practice of children's mental health is helpful but not required, and a strong knowledge of physician practice issues and related regulatory concerns is essential.

    In short, this new position will work closely with the Director and clinical practice staff to plan, manage, and develop AACAP clinical practice priorities and committee projects across a range of matters of urgency to AACAP members. The new Deputy Director will manage a staff of two responsible to produce tangible products and results, while achieving AACAP's clinical practice goals and objectives. Outstanding leadership will be required through exercising good judgment, acting independently, and serving as part of a fast-paced team to shape and advance AACAP's clinical practice agenda, as well as managing the development of AACAP's signature practice management products. The new position interfaces with multiple outside stakeholders, policymakers, and regulators and strategizes on ways to increase non-dues revenues and Federal funding support for AACAP, its clinical practice products and programs.

    Duties and responsibilities:

    1. Leads and collaborates with AACAP members to advance key clinical practice committees, their work, programs and projects.
    2. Oversees staff who design and execute business development plans for signature AACAP proprietary practice tools, including: (1) Child and Adolescent Service Intensity Instrument© and Early Childhood Service Intensity Instrument©, and (2) Clinical Practice Guidelines and practice parameters.
    3. Directs staff who supports AACAP advisors to CPT and RUC on key coding and payment issues unique to child and adolescent psychiatry.
    4. Reviews clinically-based federal regulations, drafts comments, coordinates with relevant committees or other experts for feedback, and finalizes formal communications for President's review and submission by AACAP.
    5. Maintains current knowledge of events and issues in the delivery, quality, and financing of psychiatric services to children and adolescents.
    6. Provides confidential counsel to Director, as well as public and internal support for AACAP senior staff.

    Qualifications required:

    1. Education/training

    Bachelor's Degree required, with at least 5 years related work experience with government, a nonprofit association, or equivalent academic or other experience.

    2. Specific skills

    1. Proven staff, issues, program and product management skills, leadership, and expertise.
    2. Knowledge of clinical practice issues and their development by private sector and governmental bodies, as well as working knowledge of key organizations in the medical regulatory arena.
    3. Ability to manage and administer multiple staff and projects simultaneously.
    4. Ability to establish and maintain effective working relationships with committee chairs, members, and professionals from organizations with which the AACAP is associated or needs to become better acquainted.
    5. Ability to communicate effectively, concisely, and clearly both in writing and in public speaking.
    6. Ability to translate AACAP priorities to a variety of audiences for optimal messaging.
    7. Cheerful, professional demeanor and team player.

    AACAP offers great benefits and provides a congenial working atmosphere, good healthcare benefits, and a convenient location on Wisconsin Avenue, NW, in the Cathedral area of Northwest Washington, DC.

    Please submit your resume and cover letter, stating desired salary, to jobs@aacap.org. Resumes without salary requirements will not be considered.

    March 1, 2016

    AACAP offers great benefits and provides a congenial working atmosphere, good healthcare benefits, and a convenient location in the Cathedral area of Northwest Washington, DC.. Please submit your resume stating desired salary to jobs@aacap.org. Resumes without salary requirements will not be considered.

    Or mail to:
    AACAP, Attn: Human Resources,
    3615 Wisconsin Avenue NW,
    Washington, DC 20016.