AACAP offers great benefits and provides a congenial working atmosphere, good healthcare benefits, and a convenient location in the Cathedral area of Northwest Washington, DC.. Please submit your resume stating desired salary to jobs@aacap.org. Resumes without salary requirements will not be considered.

Or mail to:
AACAP, Attn: Human Resources,
3615 Wisconsin Avenue NW,
Washington, DC 20016.

NO PHONE CALLS PLEASE.



Job Title: Director, Information Systems and Web Services
Department:   Information Systems and Web Services
Reports to: Director HR & Operations
Date Updated:  
April 2014
FLSA Status: Exempt
Supervises: Database Manager, Manager Online & Web Services, and Help Desk/Network Technician

SUMMARY
Leads the development, implementation and maintenance of IS Strategic Plan to meet the long and short range needs of the organization.  Plans and directs the security, efficient functioning, development, and activities of all information systems, including hardware, software, AACAP’s websites and databases.  Responsibilities include integrating all information systems activities on an organization-wide basis; supervising IT and web staff; managing vendor relationships; addressing customer service needs of end-users; developing the annual IT budget and monitoring IT-related expenditures; reviewing contracts to assist in evaluating and implementing appropriate technologies; and aligning AACAP’s goals with new technology.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.

MANAGEMENT
  • Consults with appropriate staff to develop and maintain computer programs, analyze computer system needs for technical and functional operations, determine scope and priorities of projects, and discuss system capacity and equipment acquisitions.
  • Recommends and develops plans for systems development and operations, hardware and software purchases, budget, and staffing to ensure AACAP’s technical efficiency.
  • Responsible for the development, implementation, installation, and operation of information and functional systems for AACAP.
  • Develops, implements, and monitors information systems policies and controls to ensure data accuracy, security, and legal and regulatory compliance, on and off-site.
  • Evaluates current systems and communicates with staff to develop a more unified information systems infrastructure.
  • Responsible for ensuring the security of AACAP’s servers, databases and data files.
  • Negotiates and contracts with consultants and vendors for services and products.
  • Develops, maintains, and tests an AACAP disaster recovery plan.
  • Directs and manages the workload of the department employees; develops the skills of department employees.
  • Monitors staff training needs related to information systems, web, and databases and develops relevant training.

INFORMATION SYSTEMS
  • Responsible for directing the evaluation, purchasing and testing of computer hardware including, servers, laptops/desktops, routers, hubs and printers both in the office and while AACAP staff work offsite or at AACAP’s meetings.  
  • Directs computer operation scheduling, backup, storage, and retrieval functions.
  • Reviews reports of computer equipment for malfunction, and maintenance to determine costs and impact, and address problems.
  • Responsible for directing the evaluation, purchasing, testing and installation of all computer software.
  • Evaluates all proposals submitted by vendors for accuracy, budgetary resources and logical process flows.
  • Responsible for overseeing the development, testing and implementation of all database software requirements.
  • Develops, tests, implements new programs as requested to meet AACAP needs.
  • Routinely reviews new software on the market to determine if changes or enhancements are necessary.

WEB
  • Defines the web strategy for AACAP in corroboration with the Director of Communications & Member Services.
  • Maintains oversight of the Web Editorial Board.
  • Directs the web programming, design and graphics production of AACAP’s websites.
  • Works with management and staff to define appropriate online programs and determine information needed to implement online programs.
  • Communicates with AACAP management regarding prioritization of web content.
  • Defines and writes functionality requirements for projects to be implemented by AACAP’s Web Master or external technology providers; directs AACAP’s Manager Online & Web Services and external technology providers to assure timely implementation of projects.
  • Directs design, applications development and programming for website functionality.
  • Establishes and implements rules for content updating, archiving and/or removal.
  • Directs integration of new technologies into website.
  • Helps implement marketing and other organizational strategies.  Provides some marketing suggestions.
  • Remains current of industry trends and all applicable online marketing technologies.

OTHER
  • Interacts with AACAP employees to facilitate positive productive working relationships.
  • Maintains positive working relationship with supervisor.
  • Complies with association policies and procedures.
  • As required, travels to and attends Annual Meeting and other events as necessary.

EDUCATION and/or EXPERIENCE
Bachelor’s Degree in Computer Science and eight to ten years of experience managing information systems including hardware, software, websites, and databases; or equivalent combination of education and experience.  Prior experience in a non-profit environment and a knowledge of, or interest in, science and/or medicine is preferred.  Understanding web technology as a communications tool and experience integrating organization information systems infrastructures required.  Must possess excellent interpersonal skills and the ability to interact with all levels of staff, vendors, etc.; the ability to communicate and relate technical details to non-technical staff and to speak with a level of knowledge; be multi-task oriented and able to meet strict deadlines; have prior supervisory experience; be familiar with a variety of the field's concepts, practices, and procedures.  A wide degree of creativity and latitude is expected.

COMPUTER SKILLS
Requires exceptional computer skills, including knowledge of server usage; knowledge of Advanced GUI editors (including: Dreamweaver, Director and Go Live); excellent web design sense and familiarity using multiple software applications (including, but not limited to, PhotoShop, Illustrator, PageMaker, Acrobat and Flash). Experience using web analytics or SEO required.  Must be proficient and have a current working knowledge of Microsoft operating systems; server and desktop; Microsoft Exchange; Microsoft SQL.  Knowledge of iMIS database preferred.  .  Knowledge of one or more of the following is desirable: PERL, ASP, JavaScript, Visual InterDev, and NT/IIS/SQL functionality.  Familiar with FTP front-end programs (for file transfers to servers).  Experience with abstract management software beneficial.

SUPERVISORY RESPONSIBILITIES
Directly supervises three employees – Database Manager, Manager Online & Web Services, and Help
Desk/Network Technician.


Manager Online & Web Services

Department: IS & Web Services

Duties and Responsibilities:

  • Maintains all AACAP websites.
  • Updates website content, uploads graphics and ensures consistent image quality control.
  • Analyzes and routinely reports website statistics.
  • Implements and maintains all technologies, programs and functionality on AACAP websites.
  • Works closely with the various internal departments to ensure all website pages are updated on a regular basis.
  • Provides staff training on the Content Management system ensuring quality control throughout the website.
  • Maintains user accounts for Content Management system.
  • Updates website for all meetings and e-commerce activities.
  • Works closely with Database Manager to ensure meetings, publications, and other e-commerce modules are set up properly in iMIS and on the website.
  • Works with Database Manager to implement, maintain, and troubleshoot iMIS Web modules.
  • Establishes policies and procedures for AACAP websites (content, style, functionality).
  • Works with Help Desk/Network Technician to troubleshoot and maintain web servers.
  • Serves as staff resource for Informz creating email templates.
  • Collaborates with leadership and staff to develop long-term strategies to support AACAP needs.
  • Documents and maintains system processes as applications are developed, modified, and/or upgraded.
  • Works with outside vendors to implement, maintain, and troubleshoot third party and external online systems.
  • Collaborates with employees to ensure online systems meet the Academy’s needs.
  • Tests new applications and troubleshoots existing applications.
  • Sets up online surveys as needed.
  • Regularly provides guidance and training to new and existing staff members on Internet related applications.
  • Serves as staff and technical resource to assigned committees.
  • Serves as backup resource for all Webinars.
  • Assists Membership Department with website logins and password resets.
  • May work extended days and/or weekends as necessary as assigned by Director.
  • Performs other related duties, as assigned.

Qualifications:

  • BS or BA in Information Systems or related field.
  • HTML and Photoshop experience required.
  • SQL and Adobe Premier software experience strongly preferred.
  • Must have iMIS/iMIS Public Views or other comparable membership applications experience.
  • Minimum 3 to 4 years HTML coding experience required.
  • Webinar/video experience strongly recommended.
  • Working knowledge of MS Office Suite, Adobe Acrobat, and desktop publishing, web-content management and social media required.
  • Excellent verbal and written communication skills, as well as highly effective interpersonal skills, required. Must be able to handle multiple and tight deadlines.
  • Ability to work in a fast-paced, team-oriented, hands-on environment and work effectively under pressure; meet deadlines; organize and prioritize multiple tasks with attention to detail and maintain a flexible approach to changing priorities and methods.
  • Ability to work independently and collaboratively, as projects require
  • Excellent customer service skills

AACAP offers great benefits and provides a congenial working atmosphere, good healthcare benefits, and a convenient location in the Cathedral area of Northwest Washington, DC.. Please submit your resume stating desired salary to jobs@aacap.org. Resumes without salary requirements will not be considered.

Or mail to:
AACAP, Attn: Human Resources,
3615 Wisconsin Avenue NW,
Washington, DC 20016.

NO PHONE CALLS PLEASE.